Welcome to Florist Perivale. The terms and conditions set out below govern your use of our website, your orders placed for our online flower delivery service in Perivale, and all related areas. Please read these terms carefully before placing an order. By purchasing flowers or related products through our online store, you agree to be bound by these terms. If you have any questions, please contact us before completing your purchase. These terms apply to all customers located in Perivale and the surrounding areas who use our site for ordering flower arrangements and associated gifts.
Throughout these terms, the following definitions apply:
Orders for flower delivery Perivale and nearby areas can be placed directly via our website. You must complete the online checkout process, providing details such as delivery address, recipient information, and any preferred delivery dates. Please ensure that all required details are accurate and complete to avoid any unnecessary delays or issues.
Upon submitting your order, you will receive an automatic confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. Acceptance of your order and formation of the contract between you and Florist Perivale will take place once your payment has been received, and your order is accepted by us. We reserve the right to decline or cancel any order prior to acceptance in our sole discretion. If your order cannot be fulfilled, we will contact you promptly and offer a full refund or a suitable alternative.
Due to the seasonal nature and availability of flowers, it may occasionally be necessary to substitute certain flowers or foliage in your arrangement. We endeavour to maintain the style, theme, and value of the arrangement ordered. If a significant change is required, we will contact you to discuss alternatives.
All prices shown on our website are in GBP (£) and include VAT unless otherwise stated. The total price, including delivery charges, will be displayed at checkout prior to order confirmation. Payment for online flower orders can be made securely via the payment options provided at checkout. We accept major debit and credit cards, and may offer secure payment via third-party providers.
Your payment information is processed securely. We do not store your payment card details. Payment is taken at the point of order, and orders will not be processed or dispatched until payment is successfully received. Please ensure your billing details are correct to avoid processing delays.
Florist Perivale provides online flower delivery across Perivale and neighbouring areas. We endeavour to deliver orders on your chosen date, but please note that delivery times are estimates and cannot be guaranteed, especially during busy periods such as Valentine’s Day, Mother’s Day, or other peak times.
It is your responsibility to provide correct and complete delivery information, including recipient’s name, address, postcode, and contact number. If delivery is not possible due to incomplete or incorrect information, or if the recipient is not available to receive the product, we will attempt to leave the delivery with a neighbour or in a secure location if possible. In the event delivery is not possible, additional charges for redelivery may apply.
Risk passes to you upon delivery of the order to the recipient at the address specified. For exceptional weather or circumstances beyond our reasonable control, we reserve the right to delay, rearrange, or cancel delivery and will notify you as soon as possible.
If you wish to cancel or amend your order for flower delivery in Perivale or surrounding areas, please contact us as soon as possible. Cancellations or changes may only be made before the order has entered the preparation or dispatch stage. Orders already prepared or dispatched cannot be altered or cancelled and will be charged in full.
Under UK Consumer Contracts Regulations, you may have rights to cancel your order for certain products. However, as flowers are perishable goods, your right to cancel may be limited. Please check with us directly for further details depending on the status of your order.
Florist Perivale is committed to delivering fresh, high-quality flowers and gifts. If you are not satisfied with your purchase, please contact us within 24 hours of delivery with photographic evidence, outlining the issue with your order (such as non-arrival, damaged, or incorrect products). Each case will be investigated individually, and remedies may include partial or full refund, or replacement flowers, at our discretion. Refunds, where appropriate, will be processed using the original payment method.
Please note: as fresh flowers are perishable, it is important to follow care instructions to maintain quality. We cannot accept liability for poor condition resulting from failure to follow provided care guidelines or if reported outside the specified timescale.
While we strive to ensure accuracy in product descriptions and images on our website, all products are subject to availability, and actual arrangements may vary slightly due to seasonal floral changes and supply. All images are for illustrative purposes. The size, colour, and composition of arrangements are described as a guide; minor variations may occur. We reserve the right to make appropriate substitutions where necessary, ensuring equal or greater value and similar style.
Prices for our online flower delivery service in Perivale are as stated on our website and are subject to change without notice. Promotional offers, discounts, or coupon codes may be offered from time to time and cannot be retrospectively applied to previously placed orders. Only one promotion or offer may be used per order unless otherwise specified.
We will use reasonable care and skill in fulfilling your order for flower delivery in Perivale and the adjacent areas. Our liability for any claim in relation to a purchase is limited to the value of the order in question. We cannot accept responsibility for any indirect, consequential, or economic losses, loss of profits, reputational damage, or claims from third parties arising out of your use of our service.
We are not liable for any failure to perform our obligations where such failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, industrial disputes, transport disruptions, supplier defaults, or Acts of God.
Nothing in these terms seeks to exclude or limit our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
The content of our website, including images, logos, text, and design, is the property of Florist Perivale or our content suppliers, and is protected under relevant copyright, trademark, and other intellectual property laws. Unauthorised use or reproduction of any part of our website or its content is prohibited without express permission.
We are committed to respecting your privacy and operate in accordance with the prevailing UK and EU data protection laws. By placing an order, you consent to the collection and processing of your personal data solely for the purpose of fulfilling your order and for related customer service. Your personal details will not be shared with any third party except as necessary for order processing (for example, delivery couriers).
By placing an order through Florist Perivale’s website, you confirm that you are at least 18 years old, legally capable of entering into binding contracts, and are using the website in accordance with these terms. You agree not to misuse the website or order products for resale, unlawful purposes, or in any way that could harm or disrupt our business or others.
These Terms & Conditions, and any disputes arising from them, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any legal proceedings relating to your use of our website, products, or services.
Florist Perivale reserves the right to update or amend these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to check these terms periodically for updates, especially before placing an order. Continued use of our website following such changes constitutes your acceptance of the new Terms & Conditions.
If any of these Terms & Conditions are held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable in full. No waiver by Florist Perivale of any breach shall be considered a waiver of any further breach.
These Terms & Conditions form the entire agreement between you and Florist Perivale relating to your purchase and supersede any prior communications, agreements, or representations. You should print or save a copy of these Terms & Conditions for your records.
These terms and conditions apply to all customers using Florist Perivale’s online flower delivery service in Perivale and the surrounding localities. By placing an order, you confirm your understanding and acceptance of these terms as they relate specifically to your location and our service area.
Thank you for choosing Florist Perivale. We look forward to serving your online flower delivery needs across Perivale and the neighbouring communities.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Perivale, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Perivale.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
